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    Identity Theft & File Accuracy

    Your credit file should contain only your information. Whether you're dealing with identity theft, a mixed file, or personal information errors, taking quick action is essential to protect your credit.

    Suspect Identity Theft?

    If you see accounts you didn't open or inquiries you didn't authorize, act immediately. Go to IdentityTheft.gov to create a recovery plan and get personalized steps. Consider freezing your credit at all three bureaus right away.

    Identity & Accuracy Topics

    From identity theft to mixed files, learn how to protect and correct your credit information.

    Identity Theft Recovery

    If fraudulent accounts appear on your report, immediate action is critical. Document everything and file official reports.

    File FTC report at IdentityTheft.gov
    File police report
    Place fraud alerts
    Request credit freeze

    Mixed File Correction

    When your credit file contains another person's information, it requires careful documentation to separate the files.

    Similar names/SSNs merged
    Family member data mixed
    Address confusion
    Jr./Sr. file mixing

    Credit Freeze vs Fraud Alert

    Understand the difference between freezes and alerts, and when to use each for maximum protection.

    Security freeze blocks new credit
    Fraud alert requires verification
    Extended fraud alerts (7 years)
    Active duty alerts

    Personal Information Errors

    Wrong name spellings, addresses, or SSN digits can cause ongoing problems and need correction.

    Misspelled name variations
    Old addresses showing current
    Wrong SSN digit
    Incorrect employer

    Fraudulent Accounts

    Accounts opened without your authorization require specific dispute procedures and documentation.

    Accounts you didn't open
    Unauthorized inquiries
    Unknown addresses
    Credit cards you never applied for

    Post-Theft Credit Rebuild

    After resolving identity theft, rebuilding your credit requires patience and careful monitoring.

    Monitor all three bureaus
    Review statements monthly
    Consider credit monitoring
    Document recovery timeline

    Identity Theft Recovery Steps

    If you're a victim of identity theft, follow these steps to protect your credit and begin recovery.

    1

    Freeze Your Credit

    Place a security freeze at all three bureaus. This prevents new accounts from being opened.

    2

    File Official Reports

    File an Identity Theft Report at IdentityTheft.gov and a police report if accounts were opened fraudulently.

    3

    Dispute Fraudulent Items

    Send disputes to credit bureaus with copies of your FTC Identity Theft Report and police report.

    4

    Monitor Continuously

    Set up credit monitoring and review your reports regularly. You're entitled to free reports after identity theft.

    Credit Freeze vs. Fraud Alert

    Understanding the difference helps you choose the right protection for your situation.

    Security Freeze

    • Blocks all new credit access
    • Must be lifted temporarily to apply for credit
    • Free to place and lift
    • Stays until you remove it
    • Apply at each bureau separately

    Best for: Maximum protection, especially after identity theft

    Fraud Alert

    • Requires creditors to verify your identity
    • Doesn't block credit applications
    • Initial alert lasts 1 year
    • Extended alert (identity theft victims) lasts 7 years
    • One bureau notifies the others

    Best for: Ongoing monitoring without blocking credit access

    Protect Your Identity

    Our tools help you monitor your credit and identify potential identity issues quickly.

    Start Free Monitoring